I bought this straight from the website since I could not find the right one anywhere. This clearly states its compatible with the LR 30 Hybrid+ but it in fact IS NOT! It has a square end when the Robovac has a circular. I have contacted support and they are not helping me at all! DO NOT BUY!!!!
A
Amy A.
Expensive and didn't Help
I'm disappointed in this latest vac and these brushes for it as well. The new design is hard to clean and mine keeps gathering hair at one end. Old brush and brand new brush - same flaw.
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Alex
King of Tangles
Please make a tanlge free replacement for the L35!
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
J
JK
Order From Amazon!
Make sure you have the right brush for your model. This turned out to be too large, and Eufy wouldn’t send me a shipping label. I then had to jump through hoops sending them the return shipping info for them to refund me the cost of the brush. Not worth it. Order from Amazon so you can get a free, no-hassle return if anything goes wrong.
Customer service very problematic.