You sent me bags because you have ALREADY charged my credit card for the X10 Omni but HAVE STILL NOT SHIPPED! Additionally, after sending the bags you send another email stating they may not fit the X10. I am ducking livid at Eufy. You take my money, and a lot of it, then not ship it then send incorrect bags to a product I don't have. Do you really want me to post this review on Facebook?
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
M
Mark W.
Doesn't fit
Doesn't seal or fit properly.
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
R
Randolph C.
Timely with good quality
Received in a timely fashion and fit perfectly
C
Christopher A.
Great addition to the unit.
Great addition to the unit.
E
Erika R.
LOVE THIS PRODUCT
I'm surprised how good this product actually works. I'm always concerned with certain products due to pet hair. Typically they don't work very well with pet hair. My floors have NEVER been cleaner. I love how consistent it has been every time I've used it. I was vacuuming almost daily due to our pets and the Eufy works better than my vacuum. I've recommended this product to several of my family and friends.