Mounting Bracket for eufy Security Video Doorbell Dual (Battery-Powered) (T8213)

Wrong product was ordered (description of product was incomplete) and I had a terrible time trying to get a refund or replacement. First, they tried to wear me down by asking the same questions basically 3 dirrerent times, asking for the same information, that I had to rejpond to 3 different times in 3 differnt emails, then they offered me a 10% discount to keep the item, then 15% to keep it, then told me I would have to pay for shipping to return it since it was my fault (despite the poor description of the product on the internet). There are other, better products on the market and this company makes returns extremely diffiuclt. Beware and avoid this seller.

I live in a VERY windy little town; on the main drag, downtown; which is also a major truck by-pass for I-70. As a result, there is a LOT of windblown dust, sand, and grit flying about; which, I found, over a period of 14 months, or so, filled up (through the release key hole/top of camera) the little area within the spring-operated latch mechanism, on the back of the camera... with dust/sand/grit... such that it would (finally) no longer latch the camera into position. I remember using increasing force, over time, to get the camera latched; using an initially mild 'palm slap'... of increasing force & frequency, over time, to get the job done. Eventually, that broke the retention clip protrusion within the (mounting) base plate, that the latching mechanism adheres onto.
The last time I recharged the battery, I thought I had gotten the camera to latch into place, and had left it so, in confidence; only to discover, some five weeks later, at the time I needed to remove the camera for it's next-needed recharge... that the camera was not only NOT latched in place... but that mere friction, alone, had retained it in the mount... w/o it falling to the concrete, below... and breaking! (or being stolen by vandals)
I ordered two replacement mounting plates (one, as spare, for future). Camera now (easily) latches into place, properly.
I covered the removal key access hole with a little strip of Scotch tape - (future) mount retention problem(s) resolved.