There are two items on this website that have nearly identical descriptions. This one, "Mounting Bracket for S200 Video Doorbell," and another that says it is the "Mounting Bracket for eufy Video Doorbell S220." This one is not the same as the mounting bracket that comes with the doorbell. As you can see from the photo, it lacks the opening for the wires from your existing doorbell. If are using those wires, order the other bracket. I ordered this one by mistake and the company refused to exchange it or to provide me a refund unless i paid for the return shipping.
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
V
Vivian p.
Does not fit
Does not fit
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Mounting Bracket for S200 Video Doorbell$9.99
