Happy that Eufy made and excellent product usable again after the swivel wheel went missing.
A
Aaron B.
perfect
perfect
C
Candace D.
Replacement wheel worked perfectly!
Replacement wheel worked perfectly!
S
Sam
Not Rubberized - Bad Part for G32 Pro
This wheel assembly is the proper fit for my vacuum, but since the wheel within the swivel is not rubberized, it cannot grab the floor and stalls upon transitions over bumps > 0.08" (2mm) and from carpet to hardwood. NOT A COMPATIBLE REPLACEMENT FOR THE G32 PRO MODEL.
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
S
Steven S.
Part for Vacuum- Swivel Wheel
I needed to repair my Dufy vacuum. The repair was necessary due to hard use, bit the fault of the robot or its manufacturer. I was able too determine the problem, find diagrams, get exact part needs, and repair the robot. Price and quality of the replacement part was more than reasonable. I am very satisfied and happy.
Swivel wheel$9.99
