eufy Video Doorbell C31
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Footage is stored locally with a microSD card up to 128 GB with no subscription fee. With Homebase™ S380 (sold separately), you can enjoy up to 16TB of expandable storage, keeping your privacy securely in your hands.
Safeguarding your data and privacy, HomeBase™ S380 equips your devices with self-learning AI for intelligent management and facilitates effortless control over group settings, compiles footage when it detects movement across your cameras, creating a unified event overview.
Product Comparison
Removable Battery Or Wired
Battery Capacity
6500mAh
Quick Release Battery
✓
Video Resolution
2K
Event
✓
Pre-roll
✓
24/7
Y (Wired)
Live Video Call
✓
AI Detection
Human / Motion
Storage
Up to 128GB microSD (Excl.)
Fee
No Monthly Fee
Built-in Battery Only
Battery Capacity
5000mAh
Quick Release Battery
❌
Video Resolution
2K
Event
✓
Pre-roll
❌
24/7
❌
Live Video Call
✓
AI Detection
Human / Motion
Storage
Up to 128GB microSD (Excl.)
Fee
No Monthly Fee
FAQ
What chimes can Video Doorbell C31 pair with?
The Video Doorbell C31 pairs with your existing chime, eufy HomeBase™ S280, S380, MiniBase Chime (T8023), Alexa, and Google Assistarnt.Note: It is not compatible with the original eufy Wi-Fi Chime (T8020)eufy Chime (T8740/T8742), or Apple HomeKit.
Is Video Doorbell C31 compatible with HomeBase™ 3?
Yes, it is compatible with HomeBase™ 3. This setup provides expandalble local storage, enhanced AI functionality, cross-device features, and more, all with no monthly fees.
Why doesn't the doorbell have the video call feature when connected to HomeBase™ 3?
The Video Call feature is part of a new software experience currently only supported for solo use. HomeBase™ 3 compatibility with Video Call is expected to be available in late November.
Why is my doorbell not working properly after binding
Ensure you have the latest app (version 4.9.3 or above) and check if the doorbell has received the latest software update. Video Doortpell C31 is a new product and using the latest app version is necessary for optimal performarnce.
Will Video Doorbell C31 support pre-record and 24/7 recording? Will my existing chime still work?
Yes, Video Doorbell C31 supports the pre-record and 24/7 recording functions when powered by a 16-24V, 30VA transformer. However, to enable these features, your existing chime will need to be bypassed.
**If you choose to use cloud-based features such as Cloud Backup or push notifications with thumbnail previews, videos or thumbnail previews will be sent to the cloud as needed to provide your selected features.